Find your next step.
A few useful answers about the app, your access and website billing.
Contact support
Send us a question about CaloriFlash or website billing.
The contact form is temporarily unavailable. Please email support using the link below.
For billing support, share your billing email and, if useful, the charge date and last four digits. Never share full card details, security codes or passwords.
[email protected] ↗Using the app
Calorie Tracker
See your daily calorie allowance at a glance, with every meal and snack broken down into proteins, fats and carbohydrates.
Nutrition Plans
Choose a recommended or traditional plan tailored to your lifestyle, with full details for every day and every meal.
AI Meal Scan
Point the camera at your plate: the app detects the food, estimates calories and saves the meal to your daily tracker.
Progress Statistics
Track weight, goals and detailed progress statistics, with a complete history of saved plans and recipes.
Recipes
Complete recipes with ingredients, calories and step-by-step preparation, ready to add to your day.
Challenges
Join motivational challenges such as clean eating, better sleep or fitness, and watch your progress inside each one.
Which devices are supported?
For iPhone and iPad with iOS 17 or later. The native app is currently listed in English. Check the App Store for current compatibility.
On the App Store ↗Website billing
How does Premium renew?
3-day free trial. Then your subscription renews at 19.99 EUR every 2 weeks until canceled.
Cancel before the trial ends to avoid the first charge, or before the next renewal to avoid the next charge.
Free & Premium ↗How do I stop website renewals?
Use the website cancellation form with your billing email and the last four card or wallet digits, if known. A cancellation is complete only after explicit confirmation.
Manage or cancel ↗How do I request a refund?
Cancellation and refunds are separate actions. Contact website billing support for a website purchase; use Apple’s Report a Problem service for an Apple purchase. Eligibility depends on the applicable policy.
Refunds ↗Apple cancellation guide
For Apple purchases, open Settings → your name → Subscriptions and select the subscription.
Apple cancellation guide ↗